Shipping & Return Policy
Hey CowGals, and Ranchy dudes!
We strive to get you your goodies as quick as possible! With all orders being shipped out within 1-3 business days. Excluding pre-order items which have a clear turn around time in the description. Business days do not include holidays and or weekends. We do offer free shipping on all orders over $100, shipping will always be USPS first class unless otherwise selected at checkout.
If you find yourself needing to return or exchange, something you bought from us make sure you contact us within 10 days of receiving your goodies! All you have to do is shoot us an email at firstname.lastname@example.org with "RETURN" in the subject line. Be sure to include your order number, and reason for wanting a return! Once your return has been approved we will shoot you an email back with details on how to complete your return/exchange. All returns must fit the criteria below:
Clearance items are final sale and not eligible for returns or exchange.
Items must be new with tags and returned in original package
Items must show no wear and tear and be in new condition
Must contact 9 Grey Horse by the 10th day of receiving your items per your tracking number or confirmed drop off date